Testimonials

We really appreciate the time you have taken to feedback on our services, thank you.

Amazing Life Long caring treatment of our beloved 21+ year old cat Pip.

Even at the end Francesca and the team helped us through a very difficult time.

Their compassion was genuine and our beautiful girl was treated with love and care and we were made to feel like we were the only patients. Thank you x

N Ansell, owner of Pip (March 2017)

All your vets are great, very caring, very approachable.

I originally came from Huntingdon, my vets said Scott’s are the best and they were right

T Roberts, owner of Nala (March 2017)

Very happy with everything.

Your staff really care. They go above & beyond to make sure everything is covered.

C Palmer, owner of Mai Tye (March 2017)

I think the service is fantastic as are all the staff I have met – Millie gets so excited when she comes in which shows how well she is always treated.

F Webb, owner of Milly (February 2017)

I have had to take my dog for hydrotherapy with Daisy as my own vets doesn’t do it.

I was extremely happy with the treatment she received and Daisy is such a lovely lady and brilliant with her.

It has helped Hinny build her muscles and I would like to say thank you so much.

Rebecca

All great. I was especially pleased to hear that Ruby was given a cuddly toy to snuggle with.

Thanks for looking after her so well.

E Colwill, owner of Ruby (January 2017)

Very happy. Friendly, caring service.

M Whitehead, owner of Ziggy (Nov 2016)

Very happy with the treatment of all our pets.

R Green, owner of Maia (Nov 2016)

I have always been pleased with the service which you provide. Staff very helpful and very kind.

J Anderson, owner of Mia (Nov 2016)

They appeared to look after Reggie really well and Reggie is still happy and excited to visit Scott’s so I think that speaks volumes!

Thank you!

E Vella, owner of Reggie. (November 2016)

Everything was very professional, efficient and caring.

Dylan got very good care and there was very helpful advice and follow up.

L. Gunther, owner of Dylan (September 16)

The whole experience was handled perfectly… we were kept informed in a calm and professional way which minimised any concern.

We were impressed with the attention to detail and making sure she was absolutely fine before discharge.

M. Deitch, owner of Marnie (August 16)

Very professional and smooth service. Aftercare seemed brilliant for Ralph.

T. Murtagh, owner of Ralph (July 16)

All staff at Scott’s are polite, professional and all my dogs are happy to be there.

C. Nottingham, owner of Paddy

Our dog has epilepsy so needs constant treatment. He also gets himself into trouble quite often! We have called the emergency out of hours line at Scotts on numerous occasions, even in the middle of the night and not only have they always answered promptly giving good advice, they have also come out to us quickly when this has been needed and the treatment our dog receives is spot on!!!

We see numerous vets at Scotts and they are all amazing. Leaving our dog with them when this is required is heartbreaking but we are always reassured by the knowledge that he is in the best hands.

Thanks to all the staff at Scotts! We really appreciate you all.

Sian

Good experience all round for kittens and owners

V Horan, owner of Monty & Bella

I was highly impressed with the operation Albie had, she recovered very well and you can hardly see her scar.

Fantastic job! Thank you !

K Daniels, owner of Albie August 2016

Excellent advice.

Terry (vet nurse) extremely helpful, excellent service.

F. Maryan-Instone, owner of Betsy August 2016

We would like to say a huge thank you to all the team at Scott’s who worked relentlessly day and night to save the life of Lola. We will be eternally grateful to you for returning our fur baby to us.

She has settled back in at home this evening and we toasted her recovery with Champagne! We genuinely thought we would lose her, but thanks to your expertise and hard work she is back with her very loving mummies and her older brother Alfie.

Thank you, Thank you, Thank you…. From the bottom of our hearts! We will never be able to thank you enough for all that you did. Much Love.

Andie & Amanda ( Lola and Alfie) xxxxxxxx

Our dog has epilepsy so needs constant treatment. He also gets himself into trouble quite often! We have called the emergency out of hours line at Scotts on numerous occasions, even in the middle of the night and not only have they always answered promptly giving good advice, they have also come out to us quickly when this has been needed and the treatment our dog receives is spot on!!!

We see numerous vets at Scotts and they are all amazing. Leaving our dog with them when this is required is heartbreaking but we are always reassured by the knowledge that he is in the best hands.

Thanks to all the staff at Scotts! We really appreciate you all.

Sian

Amazing veterinary surgery! I just wish I’d come across them in better circumstances.

Pas looked after my bearded dragon. He knew straight away what was wrong with her and cared for her brilliantly.

Sadly she didn’t make it but through no fault or lack of effort from the surgery staff.

I found the reception staff very helpful and sensitive when dealing with me. Will definitely be back, hopefully in brighter circumstances next time.

Fae

 

dog scott veterinary“..staff very, very helpful and very sensitive to us and Noah.”

C Brady, owner of Noah (July 2016)

“.. very happy with the personal care and treatment of Lily on the day of her operation and aftercare, and being kept up to date with subsequent results by Vicki Farbon. Thanks also to Tally Clift for removing stitches quickly and painlessly, thank you.”

S Crisp, owner of Lily (July 2016)

“Reception staff very friendly and vet nurse explained procedure very well. Sam (vet) called the same day to explain how the operation had gone – I am very happy with the care given to Maisie and felt informed at all times.”

S Riley, owner of Maisie (July 2016)

“Really appreciated the post op call the following day – really friendly and helpful veterinary nurse.”

S Richardson, owner of Oscar (July 2016)

Scott’s Vets in Bedford have always provided a 5* service. I’ve brought all my pets here and will continue to do so, as I know I can trust you.”

L Sharp, owner of Nelson & Monty (July 2016)

“Really lovely kind care, from reception to the nurse to the vet – perfect!”

S Morrall, owner of Matilda (June 2016)

“All staff are very helpful and informative.”

Mr & Mrs Godfrey, owners of Willow (April 2016)

“I feel that the staff really know my dogs and do their very best to help keep them happy. The sensitivity displayed by staff is consistent across the various branches which is wonderful.”

R Cheetham, owner of Pip (April 2016)

“Everyone was so helpful and understanding and nothing was too much. I called for advice and was offered an appointment that day to check her wound, fantastic. Thank you.”

V Exworth, owner of Marley (April 2016)

“Great service – impressed with aftercare and phone call to see how Ruby was doing the day after the operation. Keep up the good work!”

J Burt, owner of Ruby (April 2016)

“Have always found the staff very professional, helpful and friendly. They clearly love their jobs and the animals.”

M Harvey, owner of Buddy (April 2016)

“We could not have asked for a better service. From reception staff to nurse and vets, all are professional, helpful and very friendly with it.”

M Green, owner of ciara (March 2016)

 “Good service, really helpful.”

S Gale, owner of Ronald (February 2016)

“Superb treatment, thank you.”

N Godden, owner of Dolly (February 2016)

“Dobby loves coming to the practice. I find all the staff at Scott’s really helpful. The vets are always patient with my questions and reception staff always very helpful and friendly, thank you.” 

B Elliott, owner of Bobby (February 2016)

“Keep up with the already excellent service you provide to patients and families.”

H&K Smith, owner of Wiki (February 2016)

“The whole team were fantastic! Tally kept us informed after the procedure and the check ups were easy, and again, very reassuring. 10/10! :-)

D Chisholm, owner of Poppy (January 2016)

“You couldn’t improve on the service you kindly provided…. worth every penny.”

S Pettit, owner of Robbie (January 2016)

“Thank you for looking after Jack. He can’t wait to come back!!”

N Bywater, owner of Jack Daniels (December 2015)

“Very happy and confident to leave my pet.

C Conroy, owner of Ron (November 2015)

“Very pleased with service from initial consultation to results from biopsy. Felt listened to and was able to ask lots of questions.”

J O’Callaghan, owner of Archie (November 2015)

“The service was very good and all staff were polite and professional at all times. Thank you.”

L Bunker-Nixon, owner of Eric (November 2015)

“Great service with caring professionals and staff.”

E Kumar, owner of Mia (November 2015)

“Perfect, keep up the good work.”

J Parrott, owner of Banjo (October 2015)

“Staff helped me with all my questions, they were very caring.”

J Alexander, owner of Alex (September 2015)

“Really pleased and impressed with your service, in particular the phone call after we brought her home.. a nice touch.”

M Smith, owner of Poppy (September 2015)

“When Millie was going in for her spay I was petrified. The staff were extremely reassuring and made me feel a lot better.. The aftercare and post op check ups  were fantastic and very thorough. Millies stitches were removed and have healed perfectly, so thank you!”

L Robbins, owner of Millie (July 2015)

“The nurse were brilliant, I couldn’t fault them.”

N Kopec, owner of Twix (July 2015)

“It was all up to the standard I have learned to expect. Good attention to detail and a feeling that staff care.”

F Woods, owner of Greebo (July 2015)

“Always sure our dogs get the best attention. Everyone at Scotts is great.”

S Statham, owner of Amy ( July 2015)

“The whole experience was great. I felt that Daisy was well looked after and everyone genuinely cared. Thank you.”

V Harris, owner of Daisy (June 2015)

“We were very happy with the treatment Buddy received..”

J Holley, owner of Buddy (May 2015)

“You always provide excellent care and service. Thank you.”

P Huggins, owner of Hettie (May 2015)

“All of the staff were friendly and helpful and really showed they have care for all of the animals they treat.”

L Davis, owner of Blu (May 2015)

“Kind, friendly and caring team of staff. All my questions were answered. I was reassured about the procedure and aftercare. Fantastic service. Thank you!

T Thatcher, owner of Charlie (May 2015)

“..this was excellent customer service. I would happily recommend Scott’s to friends and family.”

S Young, owner of Cordelia (April 2015)

“Was very pleased with the way Max was treated and all staff very pleasant.”

Mrs Abraham, owner of Max (April 2015)

“In my opinion your service is very good and there is no need for improvement. I must say I am very impressed with the vets I have seen (Vicky and Tally) and your staff as a whole are very good at customer care. Keep up the good work.”

C Ingle, owner of Marley (April 2015)

“We were very impressed – all great!”

J Newman, owner of Freddie (March 2015)

“Tuxedo came home happy, no side effects, clearly well cared for. Happy owner, very pleased I chose Scotts. Would recommend.”

G LLoyd, owner of Tuxedo (March 2015)

“Service received was second to none as usual. Very happy with this practice.”

J Clark, owner of Jasper (March 2015)

“..I have received excellent treatments for my  pets.”

Mrs Williams, owner of Mushu (March 2015)

“I am delighted with your service…. Thank you.”

P Butcher, owner of Poppy (February 2015)

“Always very helpful. I feel confident in bringing my pets to Scotts. Many thanks.”

J Lumsden, owner of Tiny (February 2015)

“I was very happy with the service from start to finish.”

D Edwards, owner of Mac (January 2015)

“…I have always found staff very friendly and helpful.”

L Kemp, owner of Caramel (January 2015)

“Andy, the last vet I used was honest, caring, professional and I can’t thank him enough for his support at a time which was, for me, very traumatic.”

A Larkin, owner of Esther (January 2015)

“Thank you for all your advice and support regarding Frankie. We are so happy with the transformation in his life, fondest wishes..”

Anonymous (December 2014)

“I would like our thanks to be passed to Sam for the telephone information concerning tests for Pippin this week. Please also thank Rachel Church for the lovely card she sent after Kizzy’s euthanasia on 4th Jan last year. During all Kizzy’s treatment with Rachel I was impressed by her sensitivity to Kizzy and her owners (us!). I would ask for her again if I was worried about a pet and decisions I might have to make.”

J Heron, owner of Toby (December 2014)

“You already do a great job!”

A Franklin, owner of Tuna (November 2014)

“Lovely, helpful and friendly staff. Thank you for taking good care of Jasper.”

H Dominey, owner of Japser (October 2014)

“I was on a training course and hard to contact, so I turned up unannounced. Everyone was very friendly and helpful… I’m very happy with the service.”

C Harding, owner of Belle-Beau (October 2014)

“…The help and treatment received was outstanding. Natchez had to go back in over night. I had every confidence that he would get well in your care and he did. Thank you.”

Mrs Burton, owner of Natchez (October 2014)

“You took very good care of Poppy before, during and after her op. She even likes going back, so she must feel happy to. Many thanks.”

S Constant, owner of Poppy (October 2014)

“Great aftercare..”

D Carofolo, owner of Rocco (September 2014)

“Good service and would recommend to others.”

R Fitch, owner of Toby (September 2014)

“I trust you and find all your staff very friendly and helpful.”

J Jellis, owner of Gracie (September 2014)

“Lovely service…”

Mrs Atkins, owner of Winnie (August 2014)

“We really appreciated the follow up call by a nurse a few days after the op. All advice was relevant and our Roxy was back to her normal self within a day or so. The service exceeded expectations.”

Anonymous (August 2014)

“All staff were very helpful, professional and reassuring. I knew Mia was in good hands and I would highly recommend  Scotts to anyone. A special thanks to the reception team who answered my many questions with understanding and reassurance. Thank you!”

C. Jenkins, owner of Mia (August 2014)

“…The service was excellent.”

Mrs Harris, owner of Pippa (August 2014)

“..happy with all the staff I spoke to and pleased that my cat was well looked after, thank you.”

R Savage, owner of Pepper (July 2014)

“Fantastic service as always, reassuring staff to make process of leaving your pet feel better. Thank you.”

S Wilson, owner of Gaston (June 2014)

“…Very good service.”

Annonymous (June 2014)

“I think the surgery and all the staff were brilliant, very helpful and friendly. I always recommend Scotts and will continue to in the future. Very happy with everything!”

E Baker, owner of Teddy & Bella (June 2014)

“…A very professional service was provided.”

Annonymous (June 2014)

“I find taking my cat to Scott’s very satisfying and at ease knowing they are in good hands…”

M Foster, owner of Soloman (June 2014)

“Staff always friendly and helpful. Makes appointments so much easier having your branch in Sharnbrook.”

R Drewery, owner of Lola (May 2014)

“Very good service. Nushka recovered well from her surgery and we felt we were given enough time at her check up appointments following surgery to discuss her progress and any concerns we had. Thank you!”

K Gordon, owner of Nushka (May 2014)

“Your service is great! I have had no problems with any of my pets treatments, over the years that I have been with you. I have complete trust in you all.”

S Pickering, owner of George (May 2014)

“The care Tilly received was brilliant. Staff I saw after the operation knew Tilly from when she had her operation and seemed to genuinely care about how she was. Her aftercare was great….”

Mrs Collier, owner of Tilly (April 2014)

“Great service. Treacle was happy and relaxed…She enjoyed the complimentary food you provided, Thank you.”

T. Thatcher, owner of Treacle (January 2014)

“Always helpful/understanding and giving sensible advice.”

J.Rudgley, owner of Alice (January 2014)

“Always great care provided. Always able to get an appointment. Very satisfied with the friendly service.”

B. Brown, owner of Alfie (January 2014)

“I have always found all staff to be efficient, friendly and welcoming..”

C Madden, owner of Max (December 2013)

“I received a very helpful and informative service. Many thanks.”

P Fletcher, owner of Mac (November 2013)

“I have used Scott vet for nearly 19 years (with many visits) and am very happy with the practice…. I have found her (Tally) to be an excellent vet. I have been impressed by her consistent professional attitude, expertise, knowledge and experience…. Thank you again for the excellent service you provide.”

K Kopec, owner of Bobby (November 2013)

“We have recently moved from Elstow to Cromer in Norfolk so won’t be using your services any more. I would like to add my thanks for such excellent care over the many years we have been with you for various pets. It will be hard to find another practice here that will come anywhere near that standard.”

J. Miller, owner of Meggy (November 2013)

“The service my pet and I received was first class. Thank you so much.”

C Blackburn, owner of Bobby (Oct 2013)

“Scott Veterinary Clinic is fantastic, always friendly and helpful, I trust them totally. Service is always great.”

H Turner, owner of Alfie (Oct 2013)

“We would like to say thank you to everyone at Scott’s for such a brilliant job you all do. You show such care and passion looking after Toby and we really appreciate everything you do.”

J Protheroe, owner of Toby (Oct 2013)

“…we are happy with the service/advice and very happy with pre and post op appointments. Reception is very friendly also.”

D Arden, owner of Bailey-Beau (Oct 2013)

“Completely satisfied. You provide the best vets service I have ever known.”

J Clark, owner of Freddie (October 2013)

“I found the service very efficient and the staff really sweet.”

N Harper, owner of Shadow (September 2013)

“The service given was/is excellent. All things were explained prior to admittance and aftercare explained in detail. Any questions we had were answered professionally. Tweed has no fear of the Vets and is happy to attend surgery appointments.”

B Bartlett, owner of Tweed (July 2013)

“Were pleased with service provided as Harvey is a nervous dog. Everyone was patient and understanding of his needs. Thanks.”

S Shirtcliffe, owner of Harvey (July 2013)

“Marley was treated with the highest level of care, like his mum. The best was given to him and I am very happy.”

B Eddy, owner of Marley (June 2013)

“Very helpful nurses, very caring.”

L Taylor, owner of Alfie (June 2013)

“Been using Scott’s for years with my animals and have been very satisfied with service. This is the reason why I come to you as I like the best for my animals.”

V. Smith, owner of Ralphie (June 2013)

“Thank you for looking after him so well.”

E Sherriffs, owner of Jess (March 2013)

“All staff  very friendly, professional and kind to pets needs. Will recommend Scott’s to anyone with a pet. Thank you.”

D Anstee, owner of Maisy (March 2013)

“Aftercare very good.. Your assistance with insurance claims is brilliant.”

J Godsmark, owner of Bailey (March 2013)

“I have always found the staff friendly, approachable yet professional. Thank you.”

Anonymous (march 2013)

“Excellent service all round. Would always recommend Scott’s to any pet owner.”

J Bayliss, owner of Barney (March 2013)

“I felt very happy with the service we received. I felt assured that Hardy was well looked after during and after his operation.”

S Thomas, owner of Hardy (March 2013)

“As always prompt and excellent service with no hidden charges.”

Mr McGee, owner of Maddie (February 2013)

“I have always had excellent advice and friendly caring service – including the receptionists.”

L Richardson, owner of Jack (February 2013)

” Great service from Scott’s, as always!  As this was Odie’s first major op, I was assured he would be OK and he was! “

A. Rathbone, owner of Odie (February 2013)

“We would like to place on record our high appreciation of your services to Charlie over the past few days. The speed and care taken were exemplary and our dogs recovery is founded on your skills and attention”

Anonymous (January 2013)

“Your service is completely professional, caring and reassuring. I felt Lottie was in safe hands. All my questions were answered well.”

D Richardson, owner of Lottie (February 2013)

“All the staff are a pleasure to deal with. Very happy with service received.”

F.Webb, owner of Milly (January 2013)

“Toby was very well looked after through the whole process. I do not believe that anything else could have been done to improve the service/care provided.”

O.Russell, owner of Toby (January 2013)

“I am very satisfied. Florence was treated really well and the service was friendly and efficient.”

P Freeman, owner of Florence (January 2013)

“Nathalie has recently been treating my pigeons for Paramyxovirus. I would like to bring to the attention of the Practice the exemplary service that Nathalie provided. It was not only her professional skills but her sympathy and empathy, during what was for me (as well as the birds of course) a very difficult and distressing period. Due to her people skills she minimised my upset.

With regard to her professional skills she successfully diagnosed and treated my birds, patiently explained the on-going diagnosis and treatment and put in place a long term preventative medication plan.

In particular she delivered on her promises.. I could provide many more examples.. a refreshing but rare professional service these days. I would like to put on record my thanks and appreciation. Nathalie is a credit and priceless asset to your practice.”

Mr B. Harrison

“We have always been delighted with the service provided by Scott’s”

L. Pennington, owner of Oliver and James

“…very happy with the veterinary care that we have received for Bandy over many years and additionally now for Wooster.”

I. MacDonald, owner of Wooster

“Marni recovered from his operation extremely quickly. I was very pleased with the service provided”

Mrs Beddall, owner of Marni

“Bradley seemed totally unfased by the day he spent in your care. I assume he was happy with your service”

Anonymous

“I would like to say a very big thank you to one of your Vets, Alex… the support and care from diagnosis until Thomas died was amazing. She was thoughtful, kind, caring and empathetic… The nurses that cared for Thomas were also very kind and caring and very gentle with Thomas. Lisa I know became very fond of Thomas and was with Alex when they visited Thomas at home…. I understand that  it is very easy to complain, and thanks often gets neglected.

I will miss Thomas so much, but knowing he was cared for by others when he needed so much support will never be forgotten. And so I just wanted you to be aware of the amazing qualities of your staff. I can’t thank Alex, Lisa and the nurses enough.”

K.Coupland, owner of Thomas RIP

“We are extremely happy with the service from Amanda who treats our kittens. We receive caring and competent treatment always and have done in the past”

M.Lawrence, owner of Mopsy and Flopsy

“Really good service. Friendly, helpful staff/nurses. Oscar seemed very happy and relaxed after his op. He made a quick recovery and is now a lot calmer after being neutered.”

S. Langford, owner of ‘Oscar’

“An all round first class service.”

Anonymous

“Thank you for that personal touch. Milhouse seemed very relaxed when we picked him up!

Mrs C Warr, owner of ‘Milhouse’

The staff at scott’s are all polite and make you feel extremely at ease when you are worried about your pet.”

Mrs Cornish, owner of ‘Amy-lou’

“We have just picked up newly diagnosed diabetic dog Alfie from his day in hospital having his insulin curve recorded. We are so delighted! He has played with his ball for the first time in ages and is back to his happy bouncy self already. We cannot thank you enough for your kindness and skill. We cannot imagine getting better care in a private (human) hospital! Many thanks to Cat and Terry who have been gentle, patient and demonstrated not only excellent professionalism but also outstanding customer service skills even after working ridiculously long hours on a busy Sunday! Thanks so much!”   

Andrew, Jackie and Alfie Scott

“I have always found Scott’s Vets treat my pets with more respect….That is very important to me.”

Mrs Lowndes, owner of ‘Lola’

“Extremely friendly staff, explained everything in detail, very happy with the care.”

Miss Howell, who brought in ‘Stamford’ Freeman

“I have been with Scott’s since getting my first dog 27 years ago. I have since had lots of different pets and have always got the best care. I would not use any other Vets”

Anonymous

“I was very happy with the service provided by yourselves and all the staff at Scott’s, Thank you”                

Mr Knights, owner of ‘Harry’

” We were delighted with the attention and treatment given to Sausage.. He is becoming  a very fine cat and is now shiny, healthy, affectionate and a natural comedian, with a walk reminiscent of John Wayne!..Thank you all once again.”

Mrs Robinson, owner of ‘Sausage’

“..What a marvelous vet Nathalie is. Nathalie acts with care and professionalism.. I have great confidence in her.”

Mrs Andrews, owner of Beta [one of 14 Doves]

“We received a brilliant service”

Miss Baker, owner of ‘Mittens’ and ‘Fran’

“Very satisfied, friendly staff and helpful. Thank you.”

Mrs McConville, owner of ‘Alfie’

“Brilliant service, Lovely staff”

Mr Smith, owner of ‘Karma’

“Completely satisfied from start to finish. Good job”

Ms Wagstaff, owner of ‘Misty’

“Great friendly service as usual. Very happy”

Mrs Green, owner of ‘Jasmine’

“The service I received was very efficient, helpful and friendly. Just keep up the good work! Thank you.”

Mrs Clarke, owner of ‘Mungo’

“Brilliant service and care throughout my kittens vaccinations and neutering – I thoroughly recommend the kitten package”

Mrs Bambury, owner of ‘Scully’

“Scott’s are wonderful! Personalised service – they know/remember your pet. Can call any time if you have any worries. Very helpful with insurance forms!”

Mr Jane, owner of ‘Poncho’

“I cannot put into words , or thank you enough for looking after my little Bertie over the last two years.  I thank you for the kindness you showed to both Bertie and myself”

Thank you from the bottom of my heart……”

Mrs Hillam, owner of ‘Bertie’

We really value your comments. Thank you.